RSR Group, Inc. Help
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Important Product Notices

 
1.
What is RSR Group, Inc. and long how has the company been in business?
2.
How do I become an RSR Group, Inc. customer?
3.
What payment options are available at RSR Group, Inc.?
4.
How do I access RSR Group, Inc.’s weekly sales specials and flyers?
5.
How do I request that I not be sent any more sales and specials via e-mail?
6.
I forgot my password to enter the dealer site. Who do I contact to access this information quickly?
7.
I am not an FFL dealer and sell only accessories. Can I still purchase product from RSR Group, Inc.?
8.
I am trying to print your Web pages on my printer, but some of the banners are now showing up. How can I print all the contents of each page?
9.
Do I need to have any special settings to login and place an order through the RSR Group, Inc. Web site?
10.
Can I place a link from my Web site to the RSR Group, Inc. Web site?

1. What is RSR Group, Inc. and long how has the company been in business?
RSR Group, Inc. is a wholesale distributor of shooting sports merchandise and accessories, with five regional sales centers across the U.S., including a new Super Center in Grand Prairie, TX. Our company also offers its product selection internationally. RSR Group, Inc. has been serving FFL dealers around the country since 1977, and now offers a diverse inventory of 12,000 products from more than 200 manufacturers.

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2. How do I become an RSR Group, Inc. customer?
To set up an account with RSR Group, you must submit a current, signed copy of your federal firearms license (for firearms' purchases), state sales tax exemption certificate, any necessary state and local licenses, and a completed credit application. You will receive an account number and can then order from any of our conveniently located sales centers. You can also use our Web site to place your order.

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3. What payment options and terms are available at RSR Group, Inc.?

In order to best meet your needs, RSR Group offers a variety of easy payment options, including simple open account procedures, certified check, money order, or credit card (Visa and Mastercard). To place an order today, simply call your RSR Group Service Professional using our toll-free number, or follow the simple online ordering instructions on this Web site. Please note that our prices reflect a 2 percent cash discount that cannot be earned on credit card orders. You can also send a certified check or money order with your order, or for your convenience we will ship COD.

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4. How do I access RSR Group, Inc.’s weekly sales specials and flyers?

Visit our Specials and Promos page for the latest deals and special pricing. You can also use our Sign-up Form to enter your e-mail address and receive special offers via e-mail.

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5. How do I request that I not be sent any more sales and specials via e-mail?
At the bottom of each e-flyer you receive, you will find instructions on how to unsubscribe. Simply scroll down to the bottom of the page and click on the indicated link, or reply to the e-mail you receive with the word “Unsubscribe” in the subject line, and you will be removed from the distribution list.

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6. I forgot my password to enter the dealer site. Who do I contact to access this information quickly?
On the login page, you will find a link for “Forgot your password or Need a Login?” You will then be asked to enter your e-mail address, and a temporary password will be sent to you at that address.

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7. I am not an FFL dealer and sell only accessories. Can I still purchase product from RSR Group, Inc.?
RSR Group, Inc. sells firearms only to licensed FFL dealers. If you are a retailer of firearms-related accessories, you may purchase these accessories through RSR Group.

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8. I am trying to print your Web pages on my printer, but some of the banners are not showing up. How can I print all the contents of each page?
In order to print our Web pages with all the graphics, you must first change your browser settings. Please click on Tools in Internet Explorer. Under Internet Options, select Advanced at the top right. Scroll down to Printing and check the box for Printing Background and Color Images, then click Apply.

If you use a Mac computer, choose the File Option, then Print Preview. In the pop-up window that appears, check the box Print Background, then Print.

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9. Do I need to have any special settings to login and place an order through the RSR Group, Inc. Web site?
You must allow cookies and pop-ups in order to login and use online ordering. Please check with your Internet browser vendor to find out how you may change your settings to allow cookies and pop-ups.

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10. Can I place a link from my Web site to the RSR Group, Inc. Web site?
Yes, however, RSR Group, Inc. only authorizes links to the home page: http://www.rsrgroup.com.

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If you have any other questions, we’re always glad to help. Please visit the Contact Us section of this Web site to e-mail the nearest location. We will make every effort to answer your questions quickly and get you the information you need.

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